​Why You Should Attend:

Property management professionals have a love-hate relationship with resident reviews. We love the social proof a positive review provides and the extra boost to our SEO, but we hate having to hold our tongues when someone puts us on blast and gets it all wrong. In this interactive session, Katie helps us get more of the good, turn the bad around, and handle the ugly reviews that are downright wrong.

 

Join us as we:

• Exchange ideas for securing more positive property reviews;

• Learn how to turn bad reviews into public proof of responsive management and

• Obtain best practices for responding to downright wrong reviews.

​

***Bonus Content***

​

With the FTC's new rule, the game has changed. Property management professionals must now understand how these updates will impact their reputation management practices—and their bottom line. This webinar will provide attendees with:

​

• Insights into the new FTC rule prohibiting fake or false reviews, suppression of negative reviews, misuse of social media indicators, and more.

• Actionable strategies for securing more positive reviews, responding effectively to negative feedback, and ensuring compliance with these regulations.

• Tools to stay compliant while boosting their property’s online reputation.